How do I contact support?

Email support@goldcapped.com. Include your order email for faster help.

Refund Policy

Q: I was charged but didn’t mean to renew—what should I do?

Cancel the subscription in your Account, then email support@goldcapped.com and we’ll review your case.

Refunds & Cancellations

Our refund policy is simple and transparent

Gold Capped does not offer refunds on subscription payments. You can cancel anytime—your access remains active until the end of your current billing period.

❌ No refunds on subscriptions ✅ Cancel anytime 🗓 Access stays active until period ends 🔐 Manage in your Account

Need help with a charge? Use the options below—our team will help you quickly.

Refund policy

Subscriptions are non-refundable. If you cancel a subscription, you will retain access until your current billing period ends. Future renewals will not be charged.

Summary

No refunds on subscription payments.
Cancel anytime—no further renewals will process.
Access remains active until the end of the billing period.

Go to Account Email Support

FAQ

No. Subscription payments are non-refundable. You can cancel at any time, and your access remains until the end of the billing period.

You’ll keep access until the current billing period ends. You won’t be charged again unless you re-subscribe.

First, cancel the subscription in your Account. Then email support@goldcapped.com and we’ll review your case.

Email support@goldcapped.com. Please include your order email for the fastest help.